BackBox Ranked #1 in User Satisfaction in G2’s Fall 2025 Grid® Report for Network Automation Tools
October 3, 2025
G2 has once again recognized BackBox for excellence in network automation. In the G2 Fall 2025 Grid® Report for Network Automation Tools, BackBox received the #1 ranking for user satisfaction, along with top scores for ease of use, support quality, and ease of doing business.
This recognition reflects what network teams worldwide already know: BackBox makes network automation easier with a platform built for reliability, usability, and resilience.
What the G2 Fall 2025 Grid® Report Covers
The G2 Grid® Report for Network Automation Tools evaluates solutions based on real user reviews and market presence data, providing IT professionals with a clear view of how each platform performs in the field.
To qualify for inclusion, network automation tools must demonstrate capabilities such as:
- Automated configuration maintenance and encrypted backups
- Compliance automation aligned to regulatory standards
- Performance monitoring and configuration optimization
- Error reduction through automated workflows
- Secure and efficient lifecycle management
Solutions are then ranked across four categories—Leaders, High Performers, Contenders, and Niche—based on customer satisfaction and market presence.
A High Performer with Unmatched Satisfaction
In the Fall 2025 report, BackBox was recognized as a High Performer, earning the #1 position in User Satisfaction across all network automation tools.
BackBox’s standout scores include:
Ease of Doing Business With
%
Quality of Support
%
Ease of Use
%
These results demonstrate BackBox’s commitment to providing a straightforward, scalable, and reliable platform that empowers teams to automate complex network tasks confidently.
Recognized by Real Users, Built for Real Impact
Security and compliance tasks are simplified when we use BackBox. Through automation, these tasks can be completed more quickly and accurately than through manual methods. We spent several days on manual fix deployments, but BackBox reduces this process to just a few hours. The automated system saves time and enhances our security infrastructure against threats.
- G2 Reviewer
“BackBox makes security audits a breeze, finding vulnerabilities and strengthening defenses with ease.”
- G2 Reviewer
The G2 Grid® is powered entirely by real user feedback, making this recognition a true reflection of customer trust and success.
With over 100,000 networks managed worldwide, BackBox continues to lead the way in cyber resilience and network automation.
Read the full report to see why BackBox leads in satisfaction, support, and usability. When you’re ready to simplify automation and strengthen network resilience, request a demo to see BackBox in action.
