How Does BackBox Use AI Meaningfully?

Part 4: AI in Action at BackBox

Thank you for joining us on our journey as BackBox experts address common questions about AI adoption for network infrastructure. In Part 4 of our 5-part series, BackBox, VP of Infrastructure and Technology Richard Phillips takes a closer look at AI in action. Here, he discusses three main ways that BackBox uses AI to deliver meaningful value to customers.

Consolidating and normalizing data is time consuming and difficult for NetOps teams to manage. AI quickly sorts through thousands of variations in formats and inconsistencies. We also use AI to enrich data with guidance and generate recommendations on actions to take and the reason behind them. Finally, by leveraging probabilistic automation, our extensive library of pre-built automations further refines recommendations based on customer context.

For more details, watch the video below: