BackBox Cyber Resilience Platform Earns Highest User Satisfaction and Easiest to Use Score in Fall 2024 G2 Grid® Report
Dallas, Texas – Oct. 2, 2024 – BackBox, the Cyber Resilience Platform for Network Infrastructure, was named the Easiest to Use and earned the Highest User Satisfaction score in the fall 2024 G2 Network Automation Grid® Report. In the latest report, 98% of BackBox users gave the software an overall rating of four or five stars (out of five).
BackBox customers also cited the quality of support (96%), ease of doing business with (96%), ease of use (93%), ease of admin (93%), and ease of setup (92%).
The BackBox Cyber Resilience Platform is API-driven, integrating into security workflows to provide turnkey automations for over 180 network and security infrastructure vendors. Platform highlights include:
- Network Infrastructure Integrity: Rapidly identify active exploits you are vulnerable to and choose to automatically mitigate the vulnerability with a configuration change or remediate the vulnerability by updating the device software.
- Configuration Compliance & Policy Management: Quickly and easily run compliance checks on all devices to assess resilience and identify configuration drift. You can automatically correct non-compliant configurations to align with your organizational standards or industry best practices.
- Automated Lifecycle Management: Back up all your devices, validate them, and restore them with a single click for fast and reliable recovery in the event of a service disruption.
“We are incredibly proud to be recognized by G2 for user satisfaction and ease of use in the Fall 2024 Network Automation Grid® Report,” said BackBox CEO Rekha Shenoy. “These achievements reflect our commitment to delivering an automation platform that simplifies network management and empowers teams to bolster their organization’s cyber resiliency. Our customers’ success stories inspire us to innovate and provide reliable, automated solutions to protect and optimize their network infrastructure.”
The G2 Grid® reports are determined according to the volume of positive reviews a company receives and additional context from other reputable sources. Recent comments from BackBox customers on G2 include:
“Finally we found a way to enhance network security and reliability in our business.”
BackBox ensures that all our network configurations are updated and, in the event that something goes wrong, we have a sound plan of action. The scheduling option allows me to synchronize the backups in the most convenient way with no disturbance to our regular tasks. Moreover, it has good compliance features which makes audits so much easier.
“Safeguarding critical configurations is now simple with reliable backups.”
BackBox’s most desirable offerings are automated network device backups and recovery. These capabilities have significantly reduced the time we take to perform manual tasks and more importantly, they have developed our network configurations to be very secure.
“Real game changer for backup and disaster recovery processes.”
BackBox’s greatest strength is its robust backup and disaster recovery options. Having the backup process automated is by far one of the biggest advantages for us when it comes to data protection. Furthermore, the interface is simple, therefore the setup and configuration of backup schedules are fast. This has been very helpful and time saving and assures our important data is safe and easily retrievable. The simple layout is easy for me to navigate and allows me to run things with little difficulty and without additional training.
“Backup efficiency and reliability in our business is finally improved.”
BackBox is efficient for backup management to devices such as firewalls, routers, and switches, reducing the amount of backup work that is performed manually. This automation is beneficial for time saving and eradicating errors possible within the network by having secure and easily restorable configurations for enhancing system stability.
“Network device management is now much simpler.”
The most useful feature that I got from BackBox is its ability to provide a means of making automatic backups and performing recoveries on network devices. Which makes scheduling of backups and control of device configurations easy and since we can integrate it with our network management tools – these tasks are not a headache. This automation has helped to lessen some of the work being done by hand as well as increase our system recovery time.
The G2 Grid® Reports use ratings from actual users to reveal which solutions have the most satisfied customers and largest market presence. To read current BackBox reviews, visit G2’s review page: https://www.g2.com/products/backbox/reviews.
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About BackBox
More than 500 enterprises worldwide trust BackBox as their cyber resilience platform of choice for network devices. BackBox includes support for network devices from over 180 vendors, thousands of pre-built automations, and a no-code way to create new ones. BackBox empowers teams with the confidence to automate critical network processes, maintain business continuity during disruptions, and recover swiftly. From backups and OS updates to configuration compliance and vulnerability management, BackBox ensures that automations deliver consistent, reliable outcomes. To learn more, visit www.backbox.com.
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