BackBox Named High Performer in G2 Grid® Report for Network Automation Tools
BackBox received the highest Satisfaction score among products in Network Automation Tools. 98% of users rated it 4 or 5 stars, 97% believe it is headed in the right direction, and 94% said they would likely recommend BackBox.
Dallas, Texas – July 23, 2024 – BackBox, a leader in security-centric automation for network teams, announces it was named a High Performer in the Summer 2024 edition of the G2 Grid® Report for Network Automation Tools. In the BackBox Product Profile, G2 editors note that BackBox received the highest Satisfaction score among all products included in the report. They also note that 98% of users rated it 4 or 5 stars, 97% believe it is headed in the right direction, and 94% said they would likely recommend BackBox.
All of BackBox’s Satisfaction Ratings were above 90% and higher than the average ratings among the other providers included in the Grid Report. This includes Quality of Support (96%), Ease of Use (93%), Meets Requirements (96%), Ease of Admin (93%), Ease of Doing Business With (96%), and Ease of Setup (92%). Notably, BackBox secured the top spot in average user adoption rates.
“We’re delighted to be recognized as a leading performer with the highest Satisfaction score among network automation tools. These stellar ratings from our users underscore our dedication to delivering exceptional value and reliability,” said BackBox CEO Rehka Shenoy. “The overwhelmingly positive feedback is truly humbling; our goal remains steadfast: empowering network teams worldwide to achieve unmatched efficiency and security.”
Network Automation Tools Grid® Scoring Description
Products shown on the Grid® for Network Automation Tools have received at least 10 reviews/ratings in data gathered by June 04, 2024. Products are ranked by customer satisfaction (based on user reviews) and market presence (based on market share, seller size, and social impact) and placed into four categories on the Grid®:
- Products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores.
- High-performing products have high customer Satisfaction scores and low Market Presence compared to the rest of the category.
- Contender products have relatively low customer Satisfaction scores and high Market Presence compared to the rest of the category.
- Niche products have relatively low Satisfaction scores and low Market Presence compared to the rest of the category.
BackBox is also in G2’s Online Backup, Network Management Tools, Enterprise IT Management, and Configuration Management categories.
About BackBox
BackBox powers The BackBox Automation Platform for Network Teams, which supports network and security device automation of over 180 vendors, with thousands of security-centric pre-built automations and a scripting-free way to build new ones. Enterprises and managed service providers worldwide trust BackBox to automate and audit anything an admin could do manually, with reliable automations that are flexible, scalable, and contextually aware. From backups and OS updates to configuration compliance and vulnerability management, BackBox gives administrators the confidence that automations will deliver the expected outcome every time. To learn more, visit www.backbox.com.
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