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What Does AI’s Dual Role Look Like in Real Environments graphic

What Does AI’s Dual Role Look Like in Real Environments?

Part 1: Setting the Stage If you are following along, this is our second question to help set the stage in our 5-part series, where we’ll answer common questions about AI’s effect on networks. BackBox VP of Infrastructure and Technology, Richard Phillips, discusses AI’s role in real-world environments where network and security teams must assume […]

: What’s Fundamentally Changed in Network Operations and Cybersecurity graphic

What’s Fundamentally Changed in Network Operations and Cybersecurity?

Part 1: Setting the Stage Artificial Intelligence (AI) presents both challenges and advantages for businesses, as hackers exploit vulnerabilities faster than ever. At the same time, AI strengthens network cyber resilience by improving response times, resource use, reducing alert fatigue, and allowing for more focused remediation. The fast rise of AI has sparked excitement and

Network Automation Prepares You for Agentic NetOps blog post graphic

Network Automation Prepares You for Agentic NetOps

Originally published in Information Week on March 10, 2026. Many advanced enterprises that have adopted technologies such as cloud computing and artificial intelligence still depend on manual processes to manage and maintain their network infrastructure. This reliance on manual methods makes the job of NetOps teams increasingly challenging due to the complexity and scale of

What Does Responsible AI Look Like for Infrastructure Security graphic

Q&A: What Does Responsible AI Look Like for Infrastructure Security?

Originally shared on January 15, 2026, by The CyberVault, and edited for length and clarity.  In this episode of The CyberVault, Irfahn Khimji, Field CTO at BackBox, joins cybersecurity podcast host Katie Soper to discuss how we bring safety, trust, and responsibility to AI-driven environments and what resilience actually looks like as the attack surface continues to shift.  Q: How has AI changed the way you think

Bright illustration of AI guiding network automation through transparent connections, representing explainable security and human-centric oversight.

AI as Trusted Advisor, Not Autonomous Agent

We’re excited to share that our very own Richard Philips, VP of Technology and Infrastructure, was featured in VMblog’s January 8, 2026, 5 Bold 2026 Tech Predictions Video. In the video, Richard warns that although AI in security has arrived, be wary of automating everything everywhere as fast as possible. The next era of IT

network vulnerability illustration

Fortinet Flaw from 2020 Resurfaces: How to Avoid an Unwelcome Surprise

Fortinet’s December 24, 2025, product security advisory is an important reminder that threat actors: Plan on reduced staffing levels during the holidays to launch attacks Often follow a path of least resistance – leveraging old, unpatched vulnerabilities to gain access to systems  The post warns that attackers are exploiting an unpatched critical FortiOS vulnerability, CVE-2020-12812,

When Breadth and Scale are the Enemies, AI and Automation Win Blog Post

When Breadth and Scale are the Enemies, AI and Automation Win

Originally published on page 152 in Cyber Defense eMagazine – December 2025 Edition. Recent headlines have reminded us that a seemingly simple issue — a DNS error that prevented users from accessing certain services — can lead to cascading failures, costing billions and affecting millions. In reality, systems rarely fail straightforwardly. Typically, multiple fixes are