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How an MSSP Turned an Upgrade Issue into a Customer Confidence Builder

A blog series that shines a spotlight on real-world moments where network engineers use BackBox security-centric automation to save their organizations from costly downtime and surprises. Synopsis During a planned maintenance window for firewall upgrades, a Managed Security Service Provider (MSSP) customer of BackBox encountered an issue that required considerable time to troubleshoot and resolve. […]

Why Automate?

Here at BackBox we talk about automation as if it’s the correct choice for everyone, without questioning why that might be. I mean, we get into features, and we’ve got the best backup solution, etc. ” … there’s a lot of network automation and infrastructure automation going on right now,” <— that’s from a Network

BackBox Introduces Network Vulnerability Manager (NVM)

BackBox is the first and only network automation platform to help network superheroes both track and remediate network and security device vulnerabilities (CVEs and more) in a way that especially designed for network teams. NVM gives administrators the tools to protect their networks by tying together device inventory with a threat and vulnerability intelligence feed.

Network Source of Truth

What if you went to the store to buy a saucer for every cup you owned, only to realize that you don’t actually know how many cups you have? I can’t tell you how many times that’s happened with BackBox customers… but with network equipment not cups. They implement BackBox only to find that they

5 Questions to Help Keep Your Network Safe

Network Vulnerability Manager (NVM) is built specifically for network administrators and designed to help them prioritize OS updates based on actual, measured, risk to the organization. Updating devices sounds easy. Just update the software, right? Every vendor tool has that capability. It should be easy. It’s not. Partially because the quality of update tooling varies

7 Steps to Improving Network Security Through Automation

When it comes to network security, we often think about vulnerabilities or exploits. About internal threats, and password compromises. We don’t often think about automation. Anything that can have a negative impact on network resiliency and its return to full operation after an ‘event’ relates to security. Automation helps keep your network humming along at

7 Struggles Today’s MSPs Wrangle

A lot of our customers share similar stories, and we have the benefit of the point of view from both service providers and enterprises. We also are an MSP customer. And while that’s a single point of view, with a single service provider, it’s also provides added insight into the struggles facing MSPs and MSSPs in