hero stories

From 3 hours to 7 minutes per HA pair: Time Saved by Automating Certificate Management

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A blog series that shines a spotlight on real-world moments where network engineers use BackBox security-centric automation to save their organizations from costly downtime and surprises. Synopsis All firewall vendors require that their customers keep their certificates up to date. It’s a mandatory but time-consuming and tedious administrative task that’s error-prone and usually happens at […]

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How an MSSP Turned an Upgrade Issue into a Customer Confidence Builder

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A blog series that shines a spotlight on real-world moments where network engineers use BackBox security-centric automation to save their organizations from costly downtime and surprises. Synopsis During a planned maintenance window for firewall upgrades, a Managed Security Service Provider (MSSP) customer of BackBox encountered an issue that required considerable time to troubleshoot and resolve.

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From 10 hours to 30 minutes: The Hidden Value of Automating One-off Tasks

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A blog series that shines a spotlight on real-world moments where network engineers use BackBox security-centric automation to save their organizations from costly downtime and surprises. Synopsis A Managed Service Provider (MSP) customer urgently needed to activate licenses across 92 Palo Alto firewalls. Compounding the challenge, this had to be done within two days, but

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